How subscriptions work
Subscriptions are automatically renewed according to your selected delivery interval and the
products will be automatically delivered by the shop after each successful renewal.
For example, if you started a monthly subscription, then the system will automatically
charge your credit card each month and you will get the products to your doorstep each
month, without the need to place the order by yourself!
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription any time you want in the customer
portal, as you can see in the screenshot ...
How to set minimal order value
What is a minimum order value?
A minimum order value is a price requirement that your customer has to reach, in order to be
able to complete the checkout process. This guide serves to explain how to set this up in
Seal Subscriptions, if a customer has a subscription in their cart.
How can I set this up?
In order to set up a minimum order value with subscriptions, you will have to create a
Delivery profile in the Seal Subscriptions app, which has a rate with a minimum price
condition. This means that if the customer doesn't reach this minimum price, they won't be
able to select a shipping rate in the checkout, as once a subscription is in the cart,
Shopify Checkout automatically only displays the Delivery profiles created in the app.
Here are the steps how to achieve this ...
How to add link to subscription list
How do I add a link to the subscriptions list to the customer account?
Step 1: Open you Shopify theme files (Online store -> Actions -> Edit code)
Step 2: Open customer account template liquid file Find the Liquid file which contains HTML for displaying info about customer's account. In Debut theme, this file is templates/customers/account.liquid.
Step 3: Find the part where other account details are listed or where you want to add the link to the subscriptions list This part can differ from theme to theme.
Step 4: ...
Step 2: Open customer account template liquid file Find the Liquid file which contains HTML for displaying info about customer's account. In Debut theme, this file is templates/customers/account.liquid.
Step 3: Find the part where other account details are listed or where you want to add the link to the subscriptions list This part can differ from theme to theme.
Step 4: ...
Frequently Asked Questions
Looking for answers? Here are some of the most commonly asked questions about our
subscription service:
Where can I edit the email notification template?
Is it possible to create a bundle with subscriptions?
Where can the customer cancel the subscription?
Where can I cancel the customer's subscription?
Does the app automatically charge my customers?
Where can customers see their subscriptions?
You can find all listed frequently asked questions by clicking the "Read More" buttom.
Where can I edit the email notification template?
Is it possible to create a bundle with subscriptions?
Where can the customer cancel the subscription?
Where can I cancel the customer's subscription?
Does the app automatically charge my customers?
Where can customers see their subscriptions?
You can find all listed frequently asked questions by clicking the "Read More" buttom.
How to hide line item properties in cart
Does it happen that the subscription properties which start with underscore (_) are
visible
on your cart page?
Some themes might not automatically hide subscription properties which start with underscore. You can know this if you subscribe to an item, go to cart and see properties like _ssub_interval: 30 day or _ssub_ruleid: 424. You can either manually edit your cart Liquid file or you can contact us and we can edit the file for you. The instructions on how to edit the cart template file are below. Screenshot of the code with the visible properties How do I hide subscription properties? Step 1: Open you Shopify theme files (Online store -> Actions -> Edit code) ..
Some themes might not automatically hide subscription properties which start with underscore. You can know this if you subscribe to an item, go to cart and see properties like _ssub_interval: 30 day or _ssub_ruleid: 424. You can either manually edit your cart Liquid file or you can contact us and we can edit the file for you. The instructions on how to edit the cart template file are below. Screenshot of the code with the visible properties How do I hide subscription properties? Step 1: Open you Shopify theme files (Online store -> Actions -> Edit code) ..
How to apply discount code on subscription in shopify
How discount codes work with Seal subscriptions?
Seal Subscriptions app for Shopify allows you to enter a discount code directly into the
customer portal. The discount code will reduce the price of the products in your
subscription.
For example, the merchant can give the customer a special 10% discount to reward them for
being loyal to their shop. The customer then opens the customer portal and applies the
discount code on their subscription. When the subscription renews, they will pay 10% less
for the products in their subscription.
How to apply a discount code in the costumer portal?
After you have created a subscription you will receive a direct link to the custumer portal
in ...
How to get theme preview link in shopify
Why should I share a theme preview link with others?
Before you decide to publish a new theme for your store, you might want to seek some
feedback from others. By creating a preview link, you can share the access of a preview of
the Shopify theme that you've added to your admin page, and they can send you some feedback
to help you make the right decision. This link remains active for 14 days. After 14 days,
you can create new links without affecting your old one.
Where can I get a preview link to send to others?
Here is a step by step guide on how to find your preview link:
First go to: Shopify settings
Then on the bottom left corner click on: Online store > Themes (sidebar) > Scroll down to
Theme library > Find your theme and click on "Actions" > Preview
In the bottom right corner, you will see a green button "Share preview". Once pressed click
on ..
How to offer free trial
Why should I offer a free trial to my customers?
Offering a free trial to customers is great as it allows potential customers to experience
the product or service first-hand and see if it meets their needs. Free trials can also help
to build trust with potential customers, as they can see that the business is confident in
its offering.
How can I create a system like that?
You might be wondering: "Wow, that sounds great. How do I create something like this, it
sounds a little complicated". No need to worry, creating a system like this is as easy as
pie. Here are the steps ..
Subscription integration with Pagefly
Is seal subscriptions now integrated with Pagefly?
Yes, we have partnered with the great people over at Pagefly to create a seamless
integration experience between the two apps that we know you will all enjoy.
How do I enable the integration with Pagefly
The best thing about our collaboration with PageFly is that you do not need to enable any
complex setting for this integration to work. It's as easy as installing Pagefly and
dragging and dropping our subscription element onto a page.
Here is a step by step guide on how to enable and use PageFly with Seal subscriptions:
Install Seal Subscriptions app
Install PageFly app
Go to: Pagefly app > Integrations (sidebar) > Categories (Subscriptions) > Seal
Subscriptions widget > Enable
Open your ....
Where to find your Shopify storefront password
What is a storefront password and how do I find it?
The storefront password is a randomly generated password that gives access to your shop's
storefront only to those who know it. You can find it by going into your Shopify admin then
Online Store and then into Preferences.
Here is a step by step guide on how to find your storefront password:
First go to: Shopify settings
Then on the bottom left corner click on: Online store > Preferences (sidebar) > Scroll down
to Password protection > Password > *copy the password*
That is it.
You can also view the steps visually here ...
Merchant API Documentation
What is the Seal Subscriptions Merchant API?
The Seal Subscriptions Merchant API is a public REST API for Seal Subscriptions app, which
allows merchants to retrieve details about their subscriptions, subscription rules and
create webhooks to get notified whenever a specific object changes in the app.
The full documenation of what you can do with the API is listed on this page.
Feel free to use our
API client
, which was created to save you some valuable time. You can fork it from our Github page:
https://github.com/SealSubscriptions/Seal-Subscriptions-php-API-client ...
Merchant Javascript API Documentation
What is the Seal Subscriptions Merchant JavaScript API?
JavaScript API documentation explains how to use various JavaScript events and methods in
Shopify shops, which have the Seal Subscriptions app installed.
When a subscription widget gets created
When a subscription widget is created by the Seal Subscriptions app, a custom JavaScript
event called sealsubs:subscription_widget_created will be triggered:
Here is how you can configure a listener for said event below ...
Manual
This manual provides comprehensive guidance on how to use our services effectively. You
will find detailed instructions, tips for troubleshooting, and advice on how to make the
most of the features available to you. In our manual you can find all about:
Dashboard
Subscription rules
Widgets
Subscriptions
App plans
Translations
Notifications
and many other functionalities Seal Subscriptions offers ...
Dashboard
Subscription rules
Widgets
Subscriptions
App plans
Translations
Notifications
and many other functionalities Seal Subscriptions offers ...
Manual installation
If you created a subscription rule and the subscription widget is still not displaying on your product page, then you can either contact us or manually install the app in your theme Liquid files. If you decided to install the app manually, then follow this guide.
Manual installation on cart page
Do I have to manually install the app on my cart page?
Your theme might already support selling plans. To test it out, add a subscription product
to the cart and check if the selling plan is listed below or near the product name on the
cart page like in the screenshot below. The selling plan name in the screenshot is Weekly
subscription with a 10% discount.
Screenshot of manually install the app on my cart page.
If you can see the selling plan name there, then you don't have to do anything.
If not, then you can try to install the HTML snippet through the Seal Subscriptions ->
Manual Installation or manually install it by editing your theme files.
How do I manually add the HTML snippet to the cart page?
Step 1: Open you Shopify theme files ...
How to uninstall the app
To remove the app from your shop, you have to go into your Shopify Admin -> Apps and click
the Delete button next to the Seal Subscriptions app.
If you just want to hide the subscription widgets in your shop, then you can do so by
navigating into Seal Subscriptions -> General Settings -> Subscription widget settings and
turning off the Enable subscription widgets in your shop option. This way, you don't have to
completely uninstall the app and can keep your subscriptions active.
How do I remove the theme snippets from my theme?
If you added HTML snippets to your store automatically through the app, then you can easily
find these snippets and remove them. Each snippet added by the Seal Subscriptions app to
your theme is wrapped in the ...