Where can customers see their subscriptions? (Customer portal)

Customers can edit their subscriptions through their customer portal - which can accessed either though a magic link they receive via email or via a login form through your store (the link expires after 7 days).

 

If your customer has an account in your shop, then the customer will be able to view subscriptions by logging into their account and going to    /a/subscriptions/manage URL in your shop.

 

You can turn on a functionality which will add this link to the account page automatically in Seal Subscriptions > Settings > Customer portal > Access to customer portal > Automatically inject link to customer portal to the customer account menu. But if the link doesn't show up even after you turn this on, then you can follow our instructions on how to manually add the link to your account menu here: https://www.sealsubscriptions.com/articles/add-link-to-subscriptions-list.

 

If the link has already expired, your customers can always request a new one, if you enable this functionality.

They will receive an email containing a magic link which leads to all of their subscriptions. The form where they can request such email is accessible on /a/subscriptions/login

 

If you enable it in: Seal Subscription > Settings > Customer portal >Access to customer portal > Enable customer portal login form in your shop.